Counselor Sharma is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.counselorsharma.in.

 

 

1. Information We Collect

 

• Personal Data: Name, email, phone number (via contact forms or booking).

• Usage Data: Browser type, pages visited, IP address (via Google Analytics or similar tools).

• Cookies: For improving website experience.

 

 

2. How We Use Your Data

 

• To respond to inquiries

• To schedule appointments

• To improve website experience

• To send optional newsletters (only if you subscribe)

 

 

3. Sharing of Information

 

We do not sell or rent your data. We may use third-party tools (like Google Analytics, Calendly, or Mailchimp), which follow their own privacy terms.

 

 

4. Your Rights

 

You may:

 

• Request access to or deletion of your personal data

• Opt-out of email communications

• Disable cookies through browser settings

 

 

5. Data Security

 

We take reasonable steps to protect your data, but remember — no internet transmission is 100% secure.

 

 

6. Contact

 

If you have any questions or concerns about this policy, contact us at:

counselorsharma@gmail.com

 

Cancellation & Refund Policy

Last updated on 13-06-2025 11:16:45

MONICA SHARMA believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order.

However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• MONICA SHARMA does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

• In case of receipt of damaged or defective items please report the same to our Customer Service team.

The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Only same day days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Only same day days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer he issue to them. In case of any Refunds approved by the MONICA SHARMA, it'll take 3-5 Days days for the refund to be processed to the end customer.